Black Helix Labs – Privacy Policy
Effective Date: October 2025
Last Updated: October 2025
- Introduction
Black Helix Labs (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, online store, and related services (collectively, the “Site”).
By using our Site, you consent to the data practices described in this policy.
- Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, billing and shipping address, and payment details when you place an order.
- How We Use Your Information
Your information is used for:
- Processing and fulfilling orders.
- Communicating order confirmations, updates, and customer service responses.
- Improving our website experience and service offerings.
- Complying with applicable laws and fraud prevention standards.
We do not sell, rent, or trade your information with third parties.
- Data Security
We employ secure socket layer (SSL) encryption, restricted access protocols, and reputable third-party payment processors to safeguard your information. While no online system is entirely immune to risks, we continuously update our security practices to meet current standards.
- Third-Party Services
We may use trusted third-party vendors for:
- Payment processing (e.g., Shopify Payments, Stripe).
- Shipping and logistics.
- Email marketing and customer communication.
These vendors have access only to the data necessary to perform their functions and are contractually obligated to maintain its confidentiality.
- Your Rights
You have the right to:
- Access or request correction of your personal information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your account data, subject to legal retention requirements.
Requests can be sent to info@blackhelixlabs.com.
- Cookies
We use cookies to enable cart and checkout functionality, analyze performance, and remember user preferences. You can disable cookies through your browser settings, but certain features may not function properly.
- Policy Updates
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. The latest version will always be available on our website.
- Contact Us
For any privacy-related inquiries, please contact:
info@blackhelixlabs.com
Black Helix Labs, Ontario, Canada